PRIVACY POLICY

This Privacy Policy describes how Shankriti (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shankriti.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Includes:

  • Contact details (name, address, phone number, email)

  • Order details (billing/shipping address, payment confirmation, etc.)

  • Account credentials (username, password, etc.)

  • Customer support communication content

You may choose not to provide some of this information, but that may restrict your access to certain features of the Services.

Information We Collect About Your Usage

We may collect Usage Data via cookies, pixels, and similar technologies. This includes device/browser info, IP address, interaction data, and how you use our Services.

Information We Obtain from Third Parties

We may also receive personal information from:

  • Shopify and similar platforms

  • Payment processors

  • Marketing and advertising platforms

  • Analytics providers

We treat such data in accordance with this Privacy Policy and applicable law.

How We Use Your Personal Information

  • To provide products/services: Process payments, ship orders, manage accounts

  • Marketing/advertising: Send promotional communication or ads

  • Security and fraud prevention: Detect or address fraudulent or illegal activities

  • Customer service and improvement: Offer support and enhance our services

Cookies

We use cookies to personalize your experience, run analytics, remember your preferences, and serve ads. Details on Shopify’s cookie usage can be found here: https://www.shopify.com/legal/cookies

You can disable cookies in your browser, but doing so may affect functionality.

How We Disclose Personal Information

We may disclose your personal information under applicable law and for the following purposes:

  • With vendors, payment processors, or service providers

  • With business/marketing partners

  • With affiliates or corporate group companies

  • As part of a merger, acquisition, or legal investigation

  • With your consent or direction

Categories of Information Disclosed:

Category Categories of Recipients
Identifiers Vendors, Affiliates, Marketing Partners
Commercial Info Vendors, Affiliates, Marketing Partners
Usage Data Analytics Services, Marketing Partners
Geolocation Vendors, Affiliates

We do not sell or use sensitive personal data to infer characteristics.

Third Party Websites and Links

We are not responsible for the privacy practices or security of third-party sites. Review their policies separately. Public content shared on external platforms may also be visible to others.

Children’s Data

We do not knowingly collect personal information from children under 16. If you believe a child has provided us personal data, please contact us to delete it.

As of this Privacy Policy’s effective date, we do not knowingly “share” or “sell” personal data of individuals under 16, as defined by applicable law.

Security and Retention

We use reasonable measures to protect your data. However, no method of storage or transmission is completely secure.

We retain your data only for as long as necessary — including for business operations, account management, legal compliance, or enforcement of rights under applicable law.

Your Rights

Depending on your jurisdiction, and as provided by applicable law, you may have rights including:

  • Access / Right to Know

  • Right to Delete

  • Right to Correct

  • Right to Data Portability

  • Restrict Processing

  • Withdraw Consent

  • Right to Appeal

We will verify your identity before processing requests, as required by applicable law. You may also authorize an agent to submit a request on your behalf.

We will not discriminate against you for exercising any of these rights.

Complaints

If you have concerns or complaints regarding our privacy practices, contact us using the information below. If unsatisfied, you may have the right to appeal or escalate the matter to a local data protection authority, depending on applicable law.

International Users

Your information may be processed in countries other than your own. Where required by applicable law, we implement safeguards such as Standard Contractual Clauses to protect data transferred outside your region.

Contact

For questions about this Privacy Policy or to exercise your privacy rights:

📧 infoshankriti@gmail.com
📍 Shankriti, Mayapuri Industrial Area Phase 1, New Delhi, Delhi, India – 110064